Do you offer refunds or exchanges?Updated 3 months ago

Yes — we want you to love RONE, and we've got you covered if something's off.

Start any return or exchange at our Return Portal.

Returns & Refunds

We accept returns within 30 days of delivery. Refunds are processed back to your original payment method and are initiated once your return is in transit. A small shipping fee will be applied. You can expect your refund to be processed within 3-5 business days.

Exchanges

Want to try a different flavor? We accept exchanges within 40 days of delivery at no extra cost. Just use our Return Portal to get started.

Store Credit

Prefer credit? We'll issue a gift card for the full value of your return, also within 40 days of delivery.