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Order Issues

Can I edit or add anything to my order?

Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order. We'll do our best to addr

What do I do if I receive the wrong item in my order?

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Email: [email protected]. Include a photo of the item received and the name of the missing item(s). P

What if my package gets lost or arrives damaged?

In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant details. We understand the disappointment of receiving a damaged package. In such

How do I apply promo/discount codes?

To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri